FAQs

Frequently Asked Questions (FAQs)

1. What is included in the package?

The package includes:

  • 1 x 5-in-1 Rotary Cheese Grater
  • 5 interchangeable stainless steel blades for grating, slicing, and shredding.

2. What materials is the grater made of?

The grater is made of durable stainless steel for the blades and high-quality, food-grade PP plastic for the base, ensuring safety and long-lasting use.

3. What foods can I use this grater for?

This 5-in-1 rotary grater is perfect for:

  • Cheese
  • Potatoes
  • Onions
  • Carrots
  • Garlic
  • Zucchini
  • Cabbage
  • And more!
    It’s great for preparing ingredients for salads, casseroles, and other dishes.

4. How do I clean the grater?

The grater is easy to clean! Simply disassemble the parts and wash them with warm, soapy water. The stainless steel blades are rust-resistant and dishwasher-safe for added convenience.

5. Is the grater safe to use?

Yes! The grater is designed with a non-slip base for stability and a hand-crank mechanism to keep your hands safe from the blades. The enclosed design eliminates the risk of accidental cuts.

6. How quickly will my order ship?

We process and ship orders within 12 hours of purchase. A tracking number will be provided within 24 hours so you can monitor your shipment.

7. Do you offer refunds or replacements for damaged items?

Yes, we stand by our product quality and shipping reliability. If your item is lost or damaged during transit, we will provide a full refund or send a replacement at no additional cost.

8. Can I track my package?

Absolutely! You can track your package using the tracking number we provide on the following website:
www.17track.net/en

9. Do you offer discounts for bulk purchases?

Yes, we offer an extra 2% discount for orders of 10 or more items placed daily. Contact us for more details on bulk discounts.

10. What if my purchase protection is about to expire?

If your purchase protection time is running out, simply contact us, and we’ll extend it to ensure your money remains safe until your order arrives.

11. Do you support wholesale or drop shipping?

Yes!

  • For Wholesale: We offer discounts or free express shipping for large orders, which take only 3-7 days to arrive.
  • For Drop Shipping: We can ship directly to your customers without including any branding or additional materials.

12. What if I have more questions?

If you have further questions, feel free to reach out to our customer support team. We’re happy to assist with any inquiries or concerns you may have.

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